Privacy Policy

We collect several types of information from and about users of our platform, including:

• Personal Data: Name, email address, payment information (via Paystack), profile settings, and preferences.
• Usage Data: IP address, browser type, pages visited, time spent on pages, agent interactions (e.g., Aria post schedules).
• Third-Party Data: Information from OAuth providers (Google/LinkedIn name, email) and CRM integrations (Salesforce, HubSpot).

Note: We don't collect unnecessary data. For example, we don't store your social media passwords.

We use the information we collect for various purposes, including:

• Provide Services: To operate our platform and deliver the services you request (e.g., Jackie responding to tickets).
• Improve Platform: To understand how users interact with our agents (e.g., Clara's campaign analytics) and enhance our offerings.
• Communicate: To send you updates, newsletters, marketing communications, and respond to your inquiries.
• Comply with Laws: To fulfill our legal obligations (e.g., tax reporting via Paystack).

Note: We never sell your data to third parties.

We may share your information with:

• Service Providers: Third parties that help us operate our business (Paystack for payments, AWS for hosting).
• Legal Requirements: When required by law, court order, or governmental authority.
• Integrations: With your consent, we may share data with third-party integrations (e.g., Zapier for workflows).

Note: Data shared with personnel (e.g., Eric's CRM access) stays within your control.

We implement appropriate security measures to protect your personal information:

• Encryption: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access Controls: Role-based access for employees with strict need-to-know principles.
• Audits: Regular security assessments and annual third-party security reviews.

Note: We protect your data, but no system is 100% secure. Report security issues to security@agent47.com.

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal data via dashboard settings.
• Opt-out of marketing emails using the unsubscribe link in our communications.
• Request data portability or erasure under GDPR/CCPA by contacting support@agent47.com.

Note: We respond to requests within 30 days for GDPR, 45 days for CCPA.

Our platform uses cookies and similar technologies:

• Essential cookies: Required for platform functionality, session management, and authentication.
• Analytics cookies: Help us understand how users interact with our platform (Google Analytics with anonymized IPs).
• Preference cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings or our cookie consent banner (shown at first visit).

Note: We minimize tracking to respect your privacy.

Our platform may contain links to third-party websites and services (Paystack, Zapier, etc.) that are not owned or controlled by Agent47. These third parties have their own privacy policies and practices.

Note: We're not responsible for the privacy practices of third parties. We encourage you to review their policies before providing any personal information.

Our platform is designed for users 16 years of age and older. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

Note: Contact us if you believe we've collected information from a user under 16.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. For significant changes, we will send email notifications to active users.

Note: Check back periodically for updates.

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@agent47.com
• Address: Agent47 Inc., [Placeholder City, Country]

Visit our help center for additional support options.